Good day,
My game hangs when I try to save after editing 'Leicester Tigers team and press
save. I use a Xbox One S Digital. Game Version 1.0.7.0. Reinstalled yesterday after first
coming across this problem and still have this issue. Please assist.
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Hi @Duan Roos Sorry for the delay in response. Is this still occurring for you?
Good day WW- Cole,
Unfortunately still experiencing the same issue
Awaiting your response.
Thanks
Thanks for your reply @Duan Roos the issue is now with our team. Thanks
@Duan Roos Are you able to get footage of this leading up to the issue? We are not having any luck reproducing this and would like to see what you're doing etc. so we can reproduce this at our end. Also is this on Xbox or PS?
@WW - Cole I'm going to try making a recording. This is on the Xbox. How can I submit the footage to you guys?
linkhttps://drive.google.com/file/d/1SHb57NfmBWld3Vhrw0zvLs1XrCopQet5/view?usp=sharing
It looks like the video needs permissions. Is it not possible just to upload the video by clicking on the "Add a video" button in the "reply" box?
It seems my video was just a bit big at first. You will see the last part in this video where the problem lays. So basically I go to edit teams then choose the Tigers'. I swap the one replacement hooker for a loose-head prop seeing that there's already a hooker on the bench. I then save and it gets stuck in the process.
Is there maybe an e-mail channel we can use to communicate?
@Duan Roos thanks for sharing this and have passed it on to the team. This forum is the best place to post these issues as sometimes if I don't pick it up right away, another dev may spot it here also. Thanks
@WW - Cole Will you guys inform me once the issue could be resolved?
@Duan Roos I guess what would be good to know is as silly as it sounds, is does your xbox have enough storage space? Have you much customised content specifically on RC4 (fanhub players / teams etc.) only asking as it is sounding like a memory type of issue. The more info we have to your situation the better we can try reproduce at our end.
It's important rather than silly to ask questions. As you can see storage is not the issue. No current saved data on the game as I reinstalled to what I thought could be the issue- to implement the update.
Thanks for providing this and we are looking into this issue. As soon as we know something, we'll let you know. Thanks :)